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Heartland Hotel Glacier Country Fox Glacier, Fox Glacier

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From104US$ /night
Check-in
02Apr2025Select date
Check-out
03Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

39-45 Main Road, Fox Glacier, New Zealand, 7859

Heartland Hotel Glacier Country is located in the unique atmosphere of the South Island's West Coast. This hotel combines rustic charm with friendly service, embodying real Kiwi hospitality. It serves as a convenient base for exploring the rugged beauty of Fox Glacier and the surrounding area. The hotel is surrounded by the spectacular wilderness of Te Wahipounamu, a UNESCO World Heritage Area.

Location

Heartland Hotel Glacier Country is conveniently located near Fox Glacier village, which provides easy access to myriad outdoor activities and scenic views. The glacier is only a short driving distance, making it an ideal spot for exploring the Westland National Park. Multiple attractions, like Lake Matheson and guided tours, are just a short journey, allowing guests to fully immerse themselves in the natural beauty of the area.

Rooms

Heartland Hotel Glacier Country offers 51 accommodations with various configurations to suit different group sizes. Each room is equipped with essentials such as satellite TV, tea/coffee making facilities, and a refrigerator. En-suite bathrooms include walk-in showers and complimentary toiletries. Interconnecting rooms can accommodate larger families or groups of up to 4 guests, providing convenience for those traveling together.

Eat & Drink

The on-site Sir William Fox Restaurant & Bar provides a cozy atmosphere for guests to unwind after a day of adventures. The restaurant serves a range of hearty meals featuring local delicacies and familiar Kiwi favorites. Breakfast options include a la carte selections, while a bar snack menu is available for casual dining. Guests can enjoy a relaxing drink or a light meal in the welcoming bar area.

Leisure & Business

The hotel features various amenities to enhance guest experiences, including laundry facilities and free Wi-Fi. The restaurant has a large screen TV and pool table, offering leisure opportunities onsite. For those planning business activities, the friendly staff can assist with any inquiries, ensuring a comfortable and productive stay.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room
Max:
2 persons
20 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Standard Queen Room
Max:
2 persons
20 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Standard Twin Room
Max:
2 persons
20 m² 
Bed options:
2 Single beds
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
Fox Glacier400 ft

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • No pets allowed
  • Baggage storage
  • Electric vehicle charging station

Guest Parking

  • Electric kettle

Services

  • Room service
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Fax/Photocopying

Spa & Leisure

  • Garden area

Room features

  • Heating
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

39-45 Main Road, Fox Glacier, New Zealand, 7859
Map view
39-45 Main Road, Fox Glacier, New Zealand, 7859
Nearby
Fox Glacier
500 ft
Haast Hwy
Minnehaha Walk
600 ft
State Highway 6
New Zealand Fighter Pilots Museum
500 ft
59 Main Rd
Weheka Glow-worm Walkway
600 ft
Restaurants
The Last Kitchen
300 ft
Sullivan Rd & 47 Main Road RD 1
Sir William Fox Restaurant and Bar
300 ft
39 Main Road
Fox Glacier General Store
100 ft
SH6
Cook Saddle Cafe & Saloon
300 ft
Main Highway
Fox Glacier Guiding Cafe
200 ft
Main Road
The indian kitchen
300 ft
52 Main Road
Asian Wok
300 ft
45 Main Road

Reviews and Ratings

Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
5.4
Location
9.3
Service
8.1
Dining
5.1
Guest reviews
8.0/10
based on 20 reviews
7.7
7.7/10 based on 226 reviews
Harper
United Kingdom, December  2024
8.8/10

I had a decent stay at this hotel, which is conveniently located right across from the glacier helicopter building, making it perfect for early morning adventures. The rooms were on the smaller side with some privacy issues, but I found them adequate for a solo trip. The staff were incredibly friendly and accommodating, which added a nice touch to my experience. However, the dining options were a bit lacking and could definitely use improvement.

Rooms
6.0
The rooms were rather small and had large windows facing a footpath, which required me to keep the curtains drawn for privacy. It was a bit dark as well and had a constant humming noise that was somewhat annoying, but overall it was fine for my solo stay.
Service
9.0
The staff were very friendly and accommodating, especially Prianka who was absolutely lovely and helpful. Joe, the desk manager, went out of his way to allow us to park overnight in the drop-off zone, which I really appreciated.
Location
9.0
I found the location really convenient, right opposite the helicopter building, and just a short walk to the restaurants and shops. It was great to be so close to the Southern Alps.
Dining
5.0
The breakfast was a bit disappointing with runny scrambled eggs and slow service; it felt like they took ages to bring food out. Initially, there was no food available, so I had to wait quite a while.
Facilities
6.0
The hotel had decent amenities, but nothing overly impressive or luxurious. It lacked a bit in terms of modern touches and comfort.
Jade
United Kingdom, December  2024
8.6/10

I had a pleasant stay at the hotel, which was spotlessly clean and overall comfortable. The location is truly fantastic, right near the glacier helicopter building, making activities super accessible. However, the dining experience was a bit underwhelming with slow service and limited breakfast options. The noise from adjacent rooms was a downside, detracting from what could have been a very relaxing experience.

Rooms
7.0
The rooms were clean and fresh, but a bit noisy, as I could hear everything from the rooms above me and next door.
Service
9.0
The staff was very accommodating, especially Joe at the desk, who made sure I could park overnight in the drop-off zone.
Location
9.0
The location was very good, right across from the glacier helicopter building, which was convenient for early morning starts.
Dining
5.0
The breakfast had the usual fare but was slow, with food coming out one item at a time.
Facilities
7.0
The facilities were decent, though nothing out of the ordinary.
Jerry
United Kingdom, December  2024
6.6/10

I found the hotel to have a great location, especially convenient for exploring the nearby glaciers and attractions. However, the rooms left a lot to be desired as they felt dingy and were in need of some maintenance. Service was exceptional, with a really friendly and accommodating staff. While dining could have been faster and more varied, it was a decent experience overall.

Rooms
5.0
The rooms were quite basic and unfortunately had smelly carpets, and the leaking taps made it difficult to get ready comfortably.
Service
9.0
Service was great, with friendly staff who were willing to help and acknowledged the complaints of the hotel.
Location
10.0
The location was excellent, right in the center and easy to travel to Franz and Lake Matheson.
Dining
5.0
Dining was a bit slow, and while the selection was basic, it included the usual breakfast fare.
Facilities
5.0
While the facilities were alright, they could use some updates to enhance the overall experience.
David
United Kingdom, December  2024
9.0/10

The hotel is perfectly situated just across from the glacier helicopter building, making it super convenient for early starts at Fox and Franz Josef glaciers. The staff were incredibly friendly and accommodating, especially Prianka who welcomed us with fresh fruits in our room. However, the room I stayed in was quite small, dark, and unfortunately had a constant humming noise throughout the night, which was not ideal. Overall, it's a decent choice for its location, but the room comfort could be better.

Rooms
5.0
The room was small and quite dark, and I was bothered by a constant humming noise all night. It had a flat screen TV and a mini fridge, which were nice, but it definitely wasn't ideal overall.
Service
9.0
The service was really friendly and accommodating, especially with Prianka's warm welcome and the desk manager Joe allowing us to park overnight in a convenient area.
Location
10.0
The location is fantastic, directly opposite the glacier helicopter building, which is perfect for exploring Fox and Franz Josef glaciers.
Dining
5.0
The breakfast options weren't great, featuring runny scrambled eggs and soggy bacon, and the service was slow as food came out one item at a time.
Facilities
6.0
The hotel had basic facilities, but there was nothing particularly outstanding. It could use some updates to improve the overall experience.
Sebastian
United Kingdom, December  2024
9.6/10

I had a mixed experience at this hotel. The location is fantastic and super convenient for exploring the glaciers, and the staff were incredibly friendly and accommodating. However, the rooms were quite small and lacked privacy, and the dining experience left much to be desired with slow service and limited options.

Rooms
6.0
The rooms were pretty small and lacked storage space for my things. While being a solo traveler, it didn't bother me too much, but the large windows faced a footpath which made it hard to have any privacy without keeping the curtains drawn.
Service
9.0
The service was friendly and accommodating, especially Prianka who was very helpful. They recognized some issues with my booking and offered me a complimentary breakfast, which I appreciated.
Location
10.0
This hotel has a great location, right opposite the glacier helicopter building, making it super convenient for early morning starts. Plus, there are nice walking paths nearby if you want to avoid the windy roads.
Dining
5.0
The dining experience was quite slow; they served food one item at a time, and the breakfast options were generally bland, consisting of the usual continental fare.
Facilities
7.0
I didn't find much to brag about regarding facilities, but they did have basic amenities that worked for my needs.
Samuel
United Kingdom, November  2024
9.4/10

The hotel is well-situated on the main street, making it easy to explore the area and find restaurants and shops nearby. While the rooms are clean and tidy, I found them a bit dark and with a constant humming noise, which affected my comfort level. The service was a mixed bag, with some staff showing indifference, but the welcome plate of fruit was a nice touch. Overall, it's decent for the price, but there are definitely areas for improvement.

Rooms
6.0
The rooms were clean, but they felt very dark and had a constant humming noise all night, which wasn't ideal for a good night's sleep.
Service
5.0
The service was somewhat lacking; I encountered a disinterested attitude from some staff, although the fresh fruit welcome gesture was a small positive.
Location
9.0
The hotel is in a great location, right on the main street, making it convenient to find restaurants, grocery stores, and tour companies.
Dining
6.0
The dining options were decent, but the breakfast was quite basic and ended too early for my liking.
Facilities
7.0
The hotel had satisfactory facilities, but they didn't stand out as particularly impressive.
Richard
United Kingdom, November  2024
7.4/10

I recently stayed at this hotel, and while it has a fantastic location near the glacier helicopter building and easy access to shops and restaurants, I found the rooms to be a bit small and musty. The service was okay, and I appreciated the complimentary breakfast, but the dining experience was a bit slow. Overall, it’s a decent choice for the location, but the rooms could use improvement.

Rooms
6.0
The rooms were quite small and had a musty smell, which made them a bit uncomfortable. However, as a solo traveler, I didn't mind the size much.
Service
7.0
The service was just okay. They acknowledged some issues and offered a complimentary breakfast, which was nice.
Location
9.0
The hotel is centrally located, making it easy to travel to Franz and Lake Matheson. Being right opposite the glacier helicopter building was incredibly convenient for my early mornings.
Dining
5.0
The dining experience was a bit slow; at first, there was no food, and when it arrived, it came out one item at a time. The food was average with standard breakfast items.
Facilities
6.0
The facilities were limited, but the basics were covered.
Isabella
United Kingdom, October  2024
7.8/10

The hotel has a good location being close to the Southern Alps and Main Street, which made exploring easy. The rooms were clean and comfortable, but some of the age in decor was noticeable, which took away from the experience. The staff was accommodating, especially when we needed an extra bed. Unfortunately, the dining options were quite disappointing, and I found the breakfast offerings lacking. Overall, it was a decent stay but not without its flaws.

Rooms
7.0
The rooms were comfortable and clean, although you could tell they were ageing.
Service
9.0
The staff was very accommodating, with great help from the desk manager Joe, who allowed us to park overnight in a convenient area.
Location
9.0
The hotel is ideally located within a few minutes' walk to both the Southern Alps and Main Street, making it super convenient.
Dining
5.0
The breakfast was not impressive; the usual fare was pretty basic and not very appetizing.
Facilities
6.0
Facilities were adequate but didn't stand out; the hotel seemed to need some updates.
Herbert
United Kingdom, October  2024
7.0/10

I stayed at this hotel and was impressed by its great location on the main street, which made it easy to find nearby restaurants and grocery stores. The service really stood out with friendly and helpful staff, and I appreciated the fresh fruit plate in my room upon arrival. However, the rooms were quite basic and definitely in need of an update, and the breakfast offered was somewhat lacking in quality. Overall, it’s a decent choice for the price, but the rooms could use some work.

Rooms
5.0
The rooms felt old-fashioned, basic, and were in need of an update. The bed was not great, and it honestly felt like it hadn't been refreshed since before the War.
Service
8.0
The staff was very friendly and helpful, which made a positive impression. I also enjoyed a nice touch with a plate of fresh fruits in my room when I arrived.
Location
9.0
The hotel is conveniently located on the main street, making it easy to access restaurants and grocery stores. Plus, it's just a short walk to the stunning Southern Alps, perfect for a nice stroll.
Dining
6.0
The breakfast was serviceable but could be improved. Options felt limited and a bit standard, with runny scrambled eggs and soggy bacon.
Facilities
7.0
Facilities were standard. While not luxurious, they served the basic needs for my stay.
Benjamin
United Kingdom, October  2024
6.4/10

I had a mixed experience at this hotel. On the positive side, the location was super convenient right across from the glacier helicopter building, making early morning starts a breeze. However, the rooms were quite dated and didn't feel great for the price we paid, and the breakfast options left a lot to be desired.

Rooms
5.0
The rooms were on the ground floor and felt old and not in great condition, which was disappointing given the cost.
Service
7.0
The service was helpful overall, although it was unsettling when they acknowledged the many complaints about noise levels during our stay.
Location
9.0
The location is fantastic, especially if you're planning to take a helicopter ride early in the morning, as it’s right opposite the glacier helicopter building.
Dining
6.0
Breakfast was pretty basic with run-of-the-mill options, which was not up to par with what I expect for the price.
Facilities
5.0
Facilities seemed limited, and I didn't notice anything particularly special during my stay.
Henry
United Kingdom, September  2024
6.8/10

I had a mixed experience at this hotel. On the plus side, the location is absolutely fantastic – right on the main street with lots of options nearby. The staff were super friendly and accommodating. However, the rooms could really use some updating and the lack of air conditioning was a downside. Plus, I found the prices a bit on the high side compared to other places I've stayed.

Rooms
6.0
The rooms were comfortable and clean but need updating, as they are showing their age and are quite expensive for what you get.
Service
8.0
The staff were incredibly nice and provided complimentary breakfast when they recognized there were issues.
Location
9.0
The hotel is in a great location with easy access to restaurants, grocery stores, and lovely scenic walks.
Dining
5.0
Breakfast was included, which was nice, but it was only average with a basic continental fare.
Facilities
6.0
Facilities could use some improvement, especially with the dated rooms.
Zoe
United Kingdom, September  2024
8.0/10

I recently stayed at this hotel and found it to have a great location that's easy to reach the glaciers and nearby attractions. The rooms were quite basic and a bit noisy, which made for a less than ideal experience. The service from the staff, including the bar team, was absolutely fantastic and really stood out. However, the dining options left much to be desired, especially the breakfast, which was quite underwhelming. Overall, while there were some major pros, I did encounter a few cons that impacted my stay.

Rooms
5.0
The rooms were basic and unfortunately quite noisy. I could hear the bathrooms from next door and struggled with the setup since there was no mirror over the sink, making some tasks difficult.
Service
9.0
The service was great; everyone from the bar staff to the General Manager was very attentive and welcoming.
Location
9.0
The location is convenient and scenic, perfectly situated between Franz Josef Glacier and Fox Glacier, making it easy to explore the area.
Dining
5.0
The dining experience was pretty disappointing; the breakfast was the usual fare and felt rushed, with slow service and a limited selection.
Facilities
7.0
The hotel had some pleasant amenities, though details weren't heavily emphasized.
Frederick
United Kingdom, September  2024
9.2/10

The hotel had a great location right across from the glacier helicopter building, which was super convenient for early morning plans. The rooms were on the smaller side, and while that didn’t bother me too much, the privacy was a concern due to the large windows facing a footpath. The service was friendly and accommodating, especially Prianka, and the rate was decent, but the overwhelming smell in the room made it hard to enjoy my stay.

Rooms
5.0
The rooms were rather small and lacked privacy due to the large windows facing a footpath, which forced me to keep the curtains drawn.
Service
9.0
The staff was very friendly and accommodating, especially Prianka who was incredibly helpful during my stay.
Location
10.0
The location was fantastic, right opposite the glacier helicopter building, making it very convenient for my early morning start.
Dining
5.0
Breakfast was pretty standard and served a bit late; it wasn't the highlight of my stay.
Facilities
5.0
There weren’t many noteworthy facilities, and the overwhelming smell in the room made it hard to enjoy the stay.
Sophia
United Kingdom, August  2024
9.4/10

I had a mixed experience at this hotel. The location was fantastic, being so close to the Southern Alps and perfect for those wanting to explore the glaciers. The service was friendly and accommodating, particularly with parking. However, the rooms didn’t quite meet my expectations as they felt outdated and noisy, which made for some restless nights. Also, the breakfast options were fairly limited, leaving me wanting more.

Rooms
5.0
The rooms were old and not in great condition, plus I could hear everything from above and next door. They definitely need air conditioning or a fan.
Service
8.0
The staff was very accommodating, especially Joe at the front desk, who helped with parking and was honest about the hotel's issues.
Location
9.0
The hotel’s location is fantastic, just minutes away from the Southern Alps and close to walking trails and the glaciers on Main Street.
Dining
5.0
Breakfast was quite basic with runny scrambled eggs, soggy bacon, and the like, finishing too early at 9 am.
Facilities
6.0
The facilities were fairly standard, nothing luxurious or memorable.
Aaron
United Kingdom, August  2024
6.2/10

I found the hotel in a prime location, really convenient for exploring nearby attractions like Franz and Lake Matheson. The rooms were quite basic and unfortunately needed an update, which was a bit of a downside. Staff provided helpful service, but the dining experience could use some improvement—especially during breakfast. I also struggled with noise from other guests, which made it less than ideal for a peaceful stay.

Rooms
5.0
The rooms were quite basic and in need of an update. The noise from adjacent rooms was really bothersome.
Service
7.0
The staff was helpful in coordinating activities, but the fact that services closed at 7:30 pm was a bit unsettling.
Location
9.0
The location was really good and made it easy to access restaurants, grocery stores, and tour companies nearby.
Dining
5.0
The dining options were standard, but breakfast was disappointing with runny eggs and soggy bacon.
Facilities
6.0
Facilities were quite basic, which was not ideal, especially for relaxation.
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Check-in
02Apr2025Select date
Check-out
03Apr2025Select date
Rooms and Guests2 Guests, 1 Room